Welcome to The Stupa – Yoga, Sports & Wellness Hub in Ghaziabad (“The Stupa,” “we,” “our,” or “us”). Your trust is at the heart of everything we do. This Privacy & User Policy explains how we collect, use, protect, and respect your personal information when you interact with us — online or at our wellness centre.

1. Introduction

At The Stupa, we believe wellness begins with awareness — and that includes transparency about how we handle your data. Our goal is to ensure that your experience with us is both safe and peaceful, just like the environment we create for your holistic well-being.

2. Information We Collect

• Personal Details: Name, contact number, email address, and age (for fitness and wellness program registration).
• Health Information: Voluntary information about your fitness goals, dietary preferences, and medical conditions (to personalize your training and therapy plans).
• Website Data: Information gathered via cookies or analytics tools to improve your online browsing experience.
• Payment Information: Collected securely for memberships, sessions, or dining bills via trusted gateways.

3. How We Use Your Information

Your information is used exclusively for enhancing your experience with The Stupa and delivering personalized wellness solutions. This includes:

• Creating and managing your membership account.
• Customizing fitness, yoga, and wellness programs.
• Providing updates, offers, and service reminders.
• Processing secure payments and invoices.
• Improving our services based on your feedback.

4. Data Security

We follow strict digital and physical safety protocols to protect your personal and financial information. All sensitive data is encrypted, and we never store card details. Access to information is restricted to authorized personnel only.

5. Data Sharing

The Stupa respects your privacy. We do not sell, rent, or trade your personal information with third parties. Your data is shared only with trusted service providers (like payment processors or delivery partners) to fulfill your requests smoothly and securely.

6. Cookies & Online Tracking

Our website (thestupa.in) may use cookies to enhance user experience, monitor website performance, and personalize content. You can disable cookies anytime through your browser settings.

7. Your Rights

• Access and update your information anytime.
• Request data deletion (subject to membership or billing obligations).
• Opt out of promotional emails or messages.

8. User Conduct Policy

As a valued member of The Stupa community, we request all guests and users to maintain harmony, respect, and mindfulness — both online and at our wellness space. Please:

• Use the website and social channels responsibly.
• Provide accurate information during registration.
• Refrain from any form of harassment, misinformation, or misuse of our digital content.

9. Membership & Payment Policy

All memberships and service fees at The Stupa are clearly mentioned at the time of registration. Payments once made are generally non-refundable, except in cases of administrative error or approved cancellations. Refunds, where applicable, will be processed within 7–10 business days.

10. Updates to Policy

We may revise this Privacy & User Policy periodically to align with new regulations or internal updates. Any changes will be posted on this page with the updated date for your reference.

11. Contact Us

For any questions, feedback, or concerns related to privacy or data handling, you may contact us at:

The Stupa Sports & Wellness Centre
KV Farm, Sector-5, Chiranjeev Vihar, Ghaziabad, 201002, U.P.
Email: thestupa@kvgroup.net
Website: www.thestupa.in